Identify tasks and deliverablesĬreate a list of all the tasks and deliverables that need to be accomplished to successfully complete the project. In some cases, you may prefer to use roles if a single person is filling multiple roles. Traditionally, you would define the roles-job titles-along the top of the matrix, however, you might want to specify the person by name if there are multiple people filling similar roles or if you just find it to be easier. Here are the basic steps you can use to create a RACI matrix:įirst, identify the specific individuals who will be involved in the project, whether as a team member who is completing the tasks or a stakeholder who needs to be updated on progress. It is not suitable for all types of projects. It may add complexity to some projects or processes. It doesn't clarify actions that team members need to take. There are a few disadvantages to using a RACI matrix: It also helps key stakeholders understand their roles. There is also a clearly-defined person who is in charge of the project and to whom other individuals can go for guidance, questions or feedback.Įxpectations are clear: Confusion is eliminated because everyone involved in the project knows who is accountable for completing each task. Make delegation easier: By creating the RACI matrix in advance, everyone's roles are clearly defined. You can ensure that those who should only be kept informed are only updated on progress. Streamlines stakeholder input: By distinguishing between the key stakeholders who need to be asked for input and those who only need to be informed, you reduce the likelihood of delays from feedback. This can speed up and simplify the decision-making process. Streamlining communication: Using a RACI matrix, you can streamline communication and involve the right people at the right time. There are a number of advantages to creating a RACI matrix before beginning a project. Related: 5 Phases of the Project Management Life Cycle Advantages of a RACI matrix Informed: Those who need to be informed are stakeholders who do not need to be formally consulted or who do not contribute, but who do need to be updated on the process for the project. There can only be one person accountable for success in a project.Ĭonsulted: The people who should be consulted are the key stakeholders who need to sign off on the project or who need to be given input before the work can be completed. There can be a number of people jointly responsible throughout the project.Īccountable: The person who is accountable is the one who is the owner of the project, the individual who must sign off when objectives are complete or decisions have been made. Responsible: The people who are responsible are the stakeholders who do the work and complete the objective. It assigns which positions are responsible, which employee is accountable, who needs to be consulted and who needs to be informed throughout the project. The acronym RACI stands for responsible, accountable, consulted and informed, which are the four roles that stakeholders may play in any project. Related: Understanding the Project Management Processes and Phases What is a RACI matrix?Ī RACI matrix is a responsibility assignment chart that is used to define and document tasks, milestones or key decisions that are involved in completing a project. We also provide an example to make it easy to see how this would work in real life. In this article, we discuss what a RACI matrix is, the advantages and disadvantages of this type of chart and how you can create one yourself. While creating a RACI matrix can take some time, it's a valuable step in the process of planning a project. It can also clear up any ambiguity over who on your team is responsible for what tasks. If you are planning a project, a RACI (Responsible, Accountable, Consulted and Informed) matrix can help simplify the communication process and streamline decision-making.
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