Our employees' financial well-being is just as important as their physical and emotional well-being. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and we have absorbed the full cost increase for the medical, dental and vision coverage for 9 years in a row. We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. We are pleased to offer free or discounted Spectrum services to employees depending on where they live. We offer competitive starting wages, with significant incentive compensation and annual earnings potential based on your role. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. Experience using query tools such as SQL, SEQUEL and DBUīachelor's degree in IT or related field is preferred from four-year college or university or equivalent training, education and experience.ġ-2+ Years - Supporting, testing, and documenting various information technologyĪt Spectrum, employees don't just have jobs, they build careers.Knowledge of TN industry and regulatory organizations.1-3 years experience with TN administration or TN Management.An approach to teamwork that fosters communications and collaboration.Ability to work within a fast paced, high change environment to meet timelines.Demonstrable research, analytical and problem-solving skills.Proficient with use of Microsoft Office and MS Project.Experience with application support and developing test and troubleshooting procedures. Experience working in CSG and PDB Backoffice.Ability to read, write, speak and understand English.Perform other duties as requested or assigned by management. Participates in department on-call rotation. Responsible for documenting procedures and working with technical writers to publish user guides and support documents. Works closely with internal and external customers to evaluate business requirements related to the use and configuration of various business support applications as they relate to TN management. Participates as team member to assist markets with updates, conversions, migrations, and database merges.įollows all department policies and ensures that internal, external audit compliance requirements are met.Īcquires and maintains current knowledge of relevant industry practices and policies, product offerings, and support policies to provide technically accurate solutions. This includes managing activities related to CSG Backoffice and telephone numbers. Responsible for telephone number related activities including CSG Backoffice support and telephone number inventory management activities. This position has interaction with Charter personnel, billing vendors, and other external contacts. This position is responsible for providing support for the CSG Billing systems, Backoffice, and overall telephone number (TN) management.
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